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Privacy Policy

Last updated: May 1, 2026

1. Introduction

SAI USA Inc. ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Name, email address, and contact information
  • Payment and billing information
  • Account login credentials
  • Event preferences and interests
  • Comments, feedback, and communication data

2.2 Automatically Collected Information

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral sources and navigation patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Process ticket purchases and refunds
  • Send order confirmations and event updates
  • Respond to customer inquiries and support requests
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional emails (with your consent)
  • Analyze usage patterns and trends

4. Sharing Your Information

4.1 Third-Party Service Providers: We may share information with vendors who assist us with payment processing, hosting, analytics, and customer support.

4.2 Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

4.3 No Sale of Data: We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage. You can control cookie settings through your browser preferences.

7. Your Rights

7.1 Access: You have the right to request access to your personal information.

7.2 Correction: You can request correction of inaccurate information.

7.3 Deletion: You may request deletion of your information, subject to legal retention requirements.

7.4 opt-out: You can opt out of marketing communications at any time.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information.

9. International Data Transfers

Your information may be processed and stored in the United States and other countries. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of our services indicates acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

SAI USA Inc.
Email: privacy@saiusainc.com
Website: saiusainc.com